QUALITY ASSURANCE

Our quality assurance goal at Curtis Products is very simple- to deliver the highest quality fabricated tubes available on the market today. To achieve our goal, we combine technology, training and a variety of quality planning tools, including the Team Feasibility Commitment, Design Review, Mistake Proofing and other tools as required for a successful product launch submission.

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Our quality assurance process is focused on prevention, and is the driving force behind our efforts to surpass customer expectations. Once a prototype part is approved for production, verification and qualification processes are initiated. Receiving, in-process and final inspections are used to document compliance to customer requirements. In the event a nonconforming condition is detected, extensive containment, analysis, corrective action and other problem solving techniques are implemented to determine the root cause and the permanent solution to the problem.

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Over 60 years of manufacturing experience has taught us that the greatest source of knowledge of a process resides with the properly trained operator, closest to that process. As a result, we charge our team members with responsibility for the quality of our products, and empower them to make necessary quality improvement suggestions. This business/quality philosophy creates the proper environment for continuous improvement and is the strength of our system.